Hilton Garden Inn – South

CURRENT JOB OPENINGS

Hilton Garden Inn South | 5300 South Grand Circle, Sioux Falls, SD 57108 | Map

Hilton Garden Inn South Sioux Falls

The Evening Lead Cook is responsible for assisting the Executive Chef with the whole spectrum of the Hotel’s Food and Beverage business activities. This leadership position is responsible for Food and Beverage front and back of house operations including restaurant restaurant dinner, lounge, in-room dining and full-service banquets for up to 250 people. Candidate must plan, execute, and follow up on all restaurant, bar, and banquet operations to maximize revenue opportunities and provide training and guidance for food and beverage staff to create an elegant dining experience for every guest served while controlling overall cost. Candidate must be ServSafe certified. Culinary training preferred with at least 1-year of leadership experience in the food and beverage industry preferred. This is a full-time position and the position reports to the Executive Chef.

Positions qualifies for complete benefit package.

COOKING LEAD:

Successfully complete and supervise all kitchen activities to deliver food services that meet or exceed customer expectations  

  1. Create and deliver high quality dishes that meet all banquet and meal needs
  2. Follow all food safety policies and regulations throughout the food cycle to ensure food safety and inspection standards are achieved
  3. Make accommodations for special food/meal requests (allergies, etc.)
  4. Follow prescribed food presentation standards from the F&B Manager
  5. Work with the F&B Manager to plan menus

FOOD PREP & OTHER KITCHEN DUTIES:

Complete and/or oversee all food prep operations  

  1. Provide supervision, in coordination with the F&B Manager to ensure successful kitchen operations
  2. Complete all food prep and other kitchen duties as required (dishwashing, etc.)
  3. Effectively receive, check, inspect and store incoming food purchases and inventory
  4. Work with the Executive Chef to identify inventory needs

 

KNOWLEDGE, SKILLS, AND ABILITIES

  • Minimum of 1 year prior Supervisory Food & Beverage experience.
  • Prefer prior cleaning and ServSafe program administration experience.
  • Excellent analytical and decision-making skills.
  • Excellent communication and time management skills.
  • Ability to multi-task while prioritizing projects.

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An Equal Opportunity / Affirmative Action Employer

NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC., MUST PASS A PRE-EMPLOYMENT DRUG TEST AND PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING ALL COMPANY PRE-EMPLOYMENT SCREENINGS.

Physical Demands: While performing the duties of this position, the employee is regularly required to stand for extended periods (up to 8 hours) and walk. The employee frequently is required to use hands to finger, handle, or feel objects; reach with hands and arms pushing, lifting up to 40 pounds, bending; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment: While performing the duties of this job, the employee regularly works in a professional hospitality kitchen environment. The employee is occasionally exposed to fumes or airborne particles, body fluids and toxic or caustic chemicals.

Now hiring a part-time weekend day Public Area attendant/Shuttle Driver. Shifts are Saturday and Sunday. Responsibilities include maintaining a high standard of cleanliness in the hotel lobby, corridors, stairwells, back of house areas, elevators, pool, fitness room, entrances and grounds. Public area cleaner will assist in other departments including laundry and housekeeping when needed. This position does require a clean driving record as the public area cleaner also makes shuttle runs to the airport.

Benefits include:

    • Paid Time Off
    • Shuttle driving tips
    • Employer-matched 401k
    • Worldwide Hotel Discounts

An Affirmative Action Equal Opportunity Employer

NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC., MUST PASS A PRE-EMPLOYMENT DRUG TEST AND PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING ALL COMPANY PRE-EMPLOYMENT SCREENINGS.

REQUIREMENTS

Ability to be on feet for up to 8 hours
Ability to lift up to 40lb
Detail oriented
Customer service experience helpful
Cleaning experience helpful
Works well alone and with others
Clean driving record to drive shuttle van

Now hiring a full-time evening public area cleaner/Shuttle Driver for 5 eight hour shifts per week.

Responsibilities include maintaining a high standard of cleanliness in the hotel lobby, corridors, stairwells, back of house areas, elevators, pool, fitness room, entrances and grounds.

Public area cleaner will assist in other departments including laundry and housekeeping when needed.

This position does require a clean driving record as the public area cleaner also makes shuttle runs to the airport.

Benefits include:

    • Paid Time Off
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Shuttle driving tips
    • Employer-matched 401k
    • Worldwide Hotel Discounts

An Affirmative Action Equal Opportunity Employer

NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC., MUST PASS A PRE-EMPLOYMENT DRUG TEST AND PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING ALL COMPANY PRE-EMPLOYMENT SCREENINGS.

REQUIREMENTS

•Ability to be on feet for up to 8 hours
•Ability to lift up to 40lb
•Detail oriented
•Customer service experience helpful
•Cleaning experience helpful
•Works well alone and with others
•Clean driving record to drive shuttle van

Currently, we are seeking a Full-time Guest Service Agent to work 32-40 hours a week. Shifts will be a mix of 3pm-11pm and 11pm-7am. Weekends and holidays availability are a must. Applicants must have a flexible schedule and reliable transportation. Guest Service Agent position will make reservations, check guests in/out of the hotel, answer phones, resolve guest issues, complete paperwork, act as Manager On Duty, ensure the safety, security, and well-being of all guests, staff, and property. Background and drug screenings will be required upon an offer of employment.

GUEST RELATIONSHIPS

Delivers an exceptional guest experience that ensures all needs are met while maintaining a positive environment and working closely with all hotel team members 

  1. Answers the telephone with a smile in four rings or less. Includes a salutation, thanks the guest for calling, identifies the name of the property, and contains their first name, all while maintaining clarity and organization.  Offers an extensive list of amenities that are offered before quoting a price, and asks the guest for the reservation.
  2. Effectively greets, responds to and resolves all guest inquiries and problems in a positive, timely and productive manner both in person and on the phone
  3. Resolves all guest problems by listening, apologizing with empathy, finding a solution and following through
  4. Successfully follows all telephone, sales and reservation processes to book additional rooms
  5. Productively and cheerfully responds to guests with all necessary local information such as restaurants, transportation, entertainment options and directions
  6. Works productive with the sales staff and all other staff to provide excellent guest experiences

ADMINISTRATIVE DUTIES

Performs all tasks/processes in an efficient, accurate and timely manner to meet all required administrative responsibilities

  1. Successfully follows the check-in and check-out processes in a friendly, accurate and timely manner; including pre-assigning VIP guests and following the guest preference program (gifts, welcome notes, etc.)
  2. Completes all billing, administrative duties and paperwork as assigned; including following hotel policy on cash banks, working with other departments and obtaining the appropriate signatures and approvals
  3. Stays current with developments in the hotel by regularly reviewing and updating the communication log
  4. Ensures the lobby, front desk and business are clean and fully supplied; including the ordering of supplies when necessary

Knowledge, Skills, Abilities

  • Must have a valid driver’s license.
  • At least one year of guest service/customer service experience required.
  • Good judgment and problem solving skills required.
  • Excellent attendance record and the ability to multi-task are a must.
  • Must possess proven computer skills.
  • Must possess cash handling experience.
  • Must possess ability to work independently and with others.

PHYSICAL DEMANDS

While performing the duties of this position, the employee is regularly required to stand for extended periods (up to 8 hours) and walk. The employee frequently is required to use hands to finger, handle, or feel objects; reach with hands and arms pushing, lifting up to 30 pounds, bending; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

While performing the duties of this job, the employee regularly works in a professional hospitality office environment. The employee is occasionally exposed to fumes or airborne particles, body fluids and toxic or caustic chemicals.

 

All candidates must meet the criteria outlined in this “Job Requirements”. Those who do not will be eliminated from consideration. Position qualifies for some benefits.

An Affirmative Action Equal Opportunity Employer

NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC., MUST PASS A PRE-EMPLOYMENT DRUG TEST AND PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING ALL COMPANY PRE-EMPLOYMENT SCREENINGS.

Currently, we are seeking a part-time weekend Guest Service Agent. Position will include 7am-3pm shifts as well as 3pm-11pm shifts. This position will also include holidays, based on the needs of the hotel. Applicants must have flexible schedule. Guest Service Agent position will make reservations, check guests in/out of the hotel, answer phones, resolve guest issues, and complete paperwork, act as Manager On Duty, ensure the safety, security, well-being of all guests, staff, and property.

GUEST RELATIONSHIPS

Delivers an exceptional guest experience that ensures all needs are met while maintaining a positive environment and working closely with all hotel team members (60%)

  1. Answers the telephone with a smile in four rings or less. Includes a salutation, thanks the guest for calling, identifies the name of the property, and contains their first name, all while maintaining clarity and organization.  Offers an extensive list of amenities that are offered before quoting a price, and asks the guest for the reservation.
  2. Effectively greets, responds to and resolves all guest inquiries and problems in a positive, timely and productive manner both in person and on the phone
  3. Resolves all guest problems by listening, apologizing with empathy, finding a solution and following through
  4. Successfully follows all telephone, sales and reservation processes to book additional rooms
  5. Productively and cheerfully responds to guests with all necessary local information such as restaurants, transportation, entertainment options and directions
  6. Works productive with the sales staff and all other staff to provide excellent guest experiences

ADMINISTRATIVE DUTIES

Performs all tasks/processes in an efficient, accurate and timely manner to meet all required administrative responsibilities (40%)

  1. Successfully follows the check-in and check-out processes in a friendly, accurate and timely manner; including pre-assigning VIP guests and following the guest preference program (gifts, welcome notes, etc.)
  2. Completes all billing, administrative duties and paperwork as assigned; including following hotel policy on cash banks, working with other departments and obtaining the appropriate signatures and approvals
  3. Stays current with developments in the hotel by regularly reviewing and updating the communication log
  4. Ensures the lobby, front desk and business are clean and fully supplied; including the ordering of supplies when necessary

Knowledge, Skills, Abilities

  • Must have a valid driver’s license.
  • At least one year of guest service/customer service experience required.
  • Good judgment and problem solving skills required.
  • Excellent attendance record and the ability to multi-task are a must.
  • Must possess proven computer skills.
  • Must possess cash handling experience.
  • Must possess ability to work independently and with others.

PHYSICAL DEMANDS

While performing the duties of this position, the employee is regularly required to stand for extended periods (up to 8 hours) and walk. The employee frequently is required to use hands to finger, handle, or feel objects; reach with hands and arms pushing, lifting up to 30 pounds, bending; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

While performing the duties of this job, the employee regularly works in a professional hospitality office environment. The employee is occasionally exposed to fumes or airborne particles, body fluids and toxic or caustic chemicals.

 

All candidates must meet the criteria outlined in this “Job Requirements”. Those who do not will be eliminated from consideration. Position qualifies for some benefits.

An Affirmative Action Equal Opportunity Employer

NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC., MUST PASS A PRE-EMPLOYMENT DRUG TEST AND PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING ALL COMPANY PRE-EMPLOYMENT SCREENINGS.

This is a part time position and hours vary from 25-30 per week including weekends and some holidays. As a room attendant, your normal day shift will begin at 9:00 am and finish once all rooms are cleaned for the day.

ROOM CLEANLINESS

Responsible for the overall cleanliness of each guest room assigned. Cleanliness standards must meet brand, hotel and guest high expectations 

  1. Bathrooms – Ensure that all bathrooms are completely cleaned and sanitized from top to bottom per hotel standards and utilizing hotel approved chemicals and supplies
  2. Bed Standard – All bedding is pulled back (stay over) or stripped (check out) and made tight, neat and to hotel standards
  3. General Room – Responsible to empty all trash, wipe down all surfaces, reset all furniture, clean and wipe microwaves and refrigerators, set all amenities, ensure all placement standards are met (hangers, curtains, pillows, TV supplies, nightstand supplies, etc.) and set electronic thermostat. In addition, report any and all deficiencies to Executive Housekeeper
  4. Hallways – Responsible for section of all guest hallways and stairwells to include vacuuming, trash and dusting walls

RESTOCKING CARTS AND TEAMWORK

Responsible for completely restocking housekeeping cart used each day and providing teamwork and lateral service to other housekeepers as directed 

  1.  Perform duties of restocking housekeeping cart used at the end of shift to include all amenities, linens, empty trash liner, paper products and other materials as directed by Executive Housekeeper
  2. Expected to assist other housekeepers as directed by Executive Housekeeper to ensure all standards are met and encourage lateral service

 

Physical Demands

While performing the duties of this position, the employee is regularly required to stand for extended    periods (up to 8 hours) and walk. The employee frequently is required to use hands to finger, handle, or feel objects; reach with hands and arms pushing, lifting up to 40 pounds, bending; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee regularly works in a professional hospitality environment. The employee is occasionally exposed to fumes or airborne particles, body fluids and toxic or caustic chemicals.

Benefits

  • Paid Time Off
  • Dental Insurance
  • Vision Insurance
  • Employer-matched 401k
  • Worldwide Hotel Discounts

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