Holiday Inn Express & Suites

CURRENT JOB OPENINGS

Holiday Inn Express & Suites  | 17677 Wright St, Omaha, NE 68130 | Map

Holiday Inn Express & Suite logo

Currently, Hegg Hospitality is seeking a Night Audit who will work the hours of 11:00 pm – 7:00 am. This position will include weekends and some holidays, based on the needs of the hotel. The Night Audit position will make reservations, check guests in/out of the hotel, answer phones, resolve guest issues, complete paperwork, act as Manager On Duty, and ensure the safety, security, and well-being of all guests, staff, and property.

GUEST SERVICES

Successfully ensure guest needs and expectations are met through developing and maintaining relationships with guests to provide an extraordinary experience

  • Serve as the primary person to handle guest needs and requests in an expedient and professional manner
  • Primary point of contact for all guests during this shift
  • Effectively communicate all shift information to management and the following shift
  • Follow up on the guest courtesy contact log

NIGHT MANAGEMENT DUTIES

Effectively manage all night operations in ways that deliver exceptional service to guests

  • Complete and perform all night audit procedures and accounting work as required by brand standards and Hegg Hospitality policies
  • Act as Manager On Duty and promptly notify management of any issues. Provide support to other departments as needed
  • Ensure the safety, security, and well-being of all guests, staff, and property

Depending on hours worked, this position qualifies for a benefit package.

KNOWLEDGE, SKILLS & ABILITIES

  • Must have a valid driver’s license
  • Good judgment and problem solving skills required
  • Excellent attendance record and the ability to multi-task are a must
  • Must possess proven computer skills
  • Must possess cash handling experience
  • Must possess ability to work independently and with others

PHYSICAL DEMANDS: While performing the duties of this position, the employee is regularly required to sit, stand for extended periods (up to 8 hours) and walk. The employee frequently is required to use hands to finger, handle, or feel objects; reach with hands and arms pushing, lifting up to 40 pounds, bending; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: While performing the duties of this job, the employee regularly works in a professional office environment. The employee is occasionally exposed to fumes or airborne particles, body fluids and toxic or caustic chemicals.

All candidates must meet the criteria outlined in this “Job Requirements”. Those who do not will be eliminated from consideration.

An Equal Opportunity / Affirmative Action Employer

Notice to Applicants: Applicants for employment with Hegg Companies, Inc., must pass a pre-employment drug test and pre-employment background investigation. Any offer of employment is contingents upon successfully passing all company pre-employment screenings.

We are now hiring for a room attendant. This position reports to the Executive Housekeeper.

ROOM CLEANLINESS

Responsible for the overall cleanliness of each guest room assigned. Cleanliness standards must meet brand, hotel and guest high expectations 

  • Bathrooms – Ensure that all bathrooms are completely cleaned and sanitized from top to bottom per hotel standards and utilizing hotel approved chemicals and supplies
  • Bed Standard – All bedding is pulled back (stay over) or stripped (check out) and made tight, neat and to hotel standards
  • General Room – Responsible to empty all trash, wipe down all surfaces, reset all furniture, clean and wipe microwaves and refrigerators, set all amenities, ensure all placement standards are met (hangers, curtains, pillows, TV supplies, nightstand supplies, etc.) and set electronic thermostat. In addition, report any and all deficiencies to Executive Housekeeper
  • Hallways – Responsible for section of all guest hallways and stairwells to include vacuuming, trash and dusting walls

RESTOCKING CARTS AND TEAMWORK

Responsible for completely restocking housekeeping cart used each day and providing teamwork and lateral service to other housekeepers as directed 

  •  Perform duties of restocking housekeeping cart used at the end of shift to include all amenities, linens, empty trash liner, paper products and other materials as directed by Executive Housekeeper
  • Expected to assist other housekeepers as directed by Executive Housekeeper to ensure all standards are met and encourage lateral service

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the Key Results Areas (KRAs) & Critical Tasks (CTs) of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the KRAs & CTs.

While performing the duties of this position, the employee is regularly required to stand for extended    periods (up to 8 hours) and walk. The employee frequently is required to use hands to finger, handle, or feel objects; reach with hands and arms pushing, lifting up to 40 pounds, bending; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the Key Results Areas (KRAs) & Critical Tasks (CTs) of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the KRAs & CTs.

While performing the duties of this job, the employee regularly works in a professional hospitality environment. The employee is occasionally exposed to fumes or airborne particles, body fluids and toxic or caustic chemicals.

Requirements

  • Ability to be on feet for up to 8 hours
  • Ability to lift up to 25 lbs.
  • Detail oriented
  • Customer service experience helpful
  • Works well alone and with others

An Equal Opportunity / Affirmative Action Employer

Full-time positions qualify for benefit package

NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT DRUG TEST AND PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING ALL COMPANY PRE-EMPLOYMENT SCREENINGS.

 

The Hotel Sales Manager will assist the Director of Sales with booking goals, managing rates, group blocks and e-channels while performing all duties and functions required for efficient operation of this Hotel in alignment with Hegg Companies’ Mission, Vision & Values. This position reports to the Director of Sales.

REVENUE PRODUCTION AND MANAGEMENT

Successfully acquire and manage profitable contract and group revenues that meet or exceed hotel revenue goals

  • Continually research and call on new business
  • Effectively manage rates, group blocks and e-channels by analyzing STAR, brand reports and competitive rate comparisons
  • Participate in strategic and business planning with the Regional Director of Sales and/or General Managers to create weekly, monthly, and annual goals
  • Attend and/or participate in industry trade shows that can produce new business

RELATIONSHIPS

Develop, nurture, and maintain relationships with clients, industry friends and hotel associates that are mutually beneficial

  • Call on previous and existing accounts
  • Communicate and have mutual respect with hotel associates
  • Communicate awareness of hotel key guest partners
  • Network by attending industry events

TIME MANAGEMENT

Professionally organize and prioritize all sales team critical tasks

  • Execute hotel strategic plans within acceptable time frames
  • Share professional sales office standards that include prime selling times, accountability and respect to meet hotel revenue goals

Knowledge, Skills, Abilities

  • 1 year previous hotel sales experience required
  • Good judgment and problem solving skills required
  • Excellent attendance record and the ability to multi-task are a must.
  • Must possess proven computer skills.
  • Must possess ability to work independently and with others.
  • Must have valid drivers license and reliable vehicle

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the Key Results Areas (KRAs) & Critical Tasks (CTs) of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the KRAs & CTs.

While performing the duties of this job, the employee is regularly required to sit, stand for extended periods and walk. The employee frequently is required to use hands to finger, handle, or feel objects; reach with hands and arms pushing, lifting up to 40 pounds, bending; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the Key Results Areas (KRAs) & Critical Tasks (CTs) of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the KRAs & CTs.

While performing the duties of this job, the employee regularly works in an office environment. The employee occasionally works in outside weather conditions and is occasionally exposed to fumes or airborne particles, body fluids and toxic or caustic chemicals.All candidates must meet the criteria outlined in this “Job Requirements”. Those who do not will be eliminated from consideration.

Job Type: Full-time

Required experience:

  • Hotel: 1 year

An Affirmative Action Equal Opportunity Employer

NOTICE TO APPLICANTS: Applicants for employment with Hegg Companies, Inc., must pass a pre-employment drug test and pre-employment background investigation. Any offer of employment is contingent upon successfully passing all company pre-employment screenings.

This position reports to the Executive Housekeeper.

 I. OPERATING EQUIPMENT

Responsible for the overall cleanliness of all hotel linens that are required to be sorted, washed, dried and folded to meet hotel standards. These tasks are not to be performed separately rather performing many at the same time.

  •  Sorting – Responsible for sorting all linens to be prepared for washing per hotel standards paying attention to each piece to sort out any linens that need to be set aside for reclaim or special washing
  • Washing – Loading washers per machine and chemical specifics to ensure maximum amount of loads are being utilized. Special attention needs to be paid to safety when loading machines
  • Drying – Unloading completely washed linens and moving to dryer. Loading dryers to maximum specifications and operating to dryer pre-programmed specifications. Dryer lint traps will need to be cleaned daily and sometimes several times daily for safety and ultimate drying standards
  • Folding – Responsible for folding all linens per hotel specifications and utilizing the helping hand as needed

II. RESTOCKING CLOSETS AND TEAMWORK

Responsible for assisting to restock linen closets and providing teamwork and lateral service to other housekeepers as directed.

  • Assist with restocking all linen closets when possible
  • Expected to assist other housekeepers as directed by Executive Housekeeper to ensure all standards are met and encourage lateral service

REQUIREMENTS

  • Ability to be on feet for up to 8 hours.
  • Ability to lift up to 40lb.
  • Detail oriented.
  • Customer service experience helpful.
  • Works well alone and with others.
Depending on Full Time or Part Time position is eligible for complete benefit package.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the Key Results Areas (KRAs) & Critical Tasks (CTs) of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the KRAs & CTs.
While performing the duties of this position, the employee is regularly required to stand for extended periods (up to 8 hours) and walk. The employee frequently is required to use hands to finger, handle, or feel objects; reach with hands and arms pushing, lifting up to 40 pounds, bending; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the Key Results Areas (KRAs) & Critical Tasks (CTs) of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the KRAs & CTs.
While performing the duties of this job, the employee regularly works in a professional hospitality environment. The employee is occasionally exposed to fumes or airborne particles, body fluids and toxic or caustic chemicals.

_______________________________________
An Equal Opportunity / Affirmative Action Employer

NOTICE TO APPLICANTS: Applicants for employment with Hegg Companies, Inc. must pass a pre-employment drug test and pre-employment background investigation. Any offer of employment is contingent upon successfully passing all company pre-employment screenings.

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